Restaurant or catering managers ensure that customers are satisfied with the quality of food and service provided. Restaurant managers work in hotels, restaurants and fast-food outlets. They deal with customers, welcoming them and showing them to their table. Catering managers work in larger catering operations such as business or factory canteens, hospitals or schools. They [...]
Butchers sell meat, poultry and meat-based products through individual shops, supermarkets or local markets. They may also manufacture their own meat-based products such as sausages, burgers and pies. Butchers’ daily tasks include: buying, ordering and controlling stock receiving deliveries and checking their content and hygiene moving meat stock to cold storage areas preparing product displays cutting, boning and trimming meat [...]
Bar staff, also known as bartenders, work in pubs, clubs, wine bars, café bars and hotels. Their main duties can include: serving customers with drinks collecting payment providing snacks such as crisps and nuts serving hot and cold food at lunchtime and in the evening. The bar area needs to be kept clean and well stocked. Other duties [...]
Bakers work 39 hours a week over five days, with very early starts. Plant bakeries usually operate shifts on a rota system which will include nights and weekends. In-store or craft bakers usually work Saturdays. The work involves a lot of standing, lifting and carrying trays and heavy sacks of flour, although lifting equipment is [...]
Chefs are responsible for preparing and cooking food, using a variety of cooking techniques. In large kitchens they are part of a team responsible for one particular area such as bread and pastries, or vegetables. The head chef, who may also be known as the executive chef or ‘maitre de cuisine’, is responsible for running [...]
A housekeeper, sometimes known as a housekeeping manager, is responsible for organising the staff in a hotel to make sure that all the rooms are kept clean, tidy and welcoming. They supervise staff in the department and encourage effective teamwork. A big part of the role is to draw up shift rotas and allocate daily cleaning duties for the [...]
