Legal secretaries give administrative support to lawyers and legal executives, and help with the day-to-day tasks involved in running a legal firm. The main duty of a legal secretary is to type letters and other legal documents such as wills, contracts, leases and court documents. They often work from notes dictated onto audiotape. Other duties may [...]
Insurance technicians, also known as insurance clerks or administrators, provide clerical and administrative support in all areas of insurance work. Their general duties include: sending routine letters to customers updating records dealing with enquiries from clients in person or by telephone, letter or e-mail preparing insurance proposals and policies. There are three main types of [...]
Insurance brokers are the link between insurance companies and customers. They use their knowledge of the insurance market to find the most suitable policies for individual or business clients. Insurance brokers offer products from more than one insurer, so they must give impartial advice. The work usually involves: gathering information from clients to assess their [...]
Immigration officers are stationed at every point of entry into the United Kingdom to check and monitor people who are arriving and leaving. Officers check the landing cards that are required for non-British and non-European passengers, and establish the purpose of their visit and the length of stay. When an officer decides to allow entry [...]
Human resources officers, also known as personnel officers, develop policies and administer procedures for staff employment and training. Their duties can vary depending on the size and type of organisation they work for, but their work usually involves: recruiting new staff working with other managers to plan future personnel needs keeping employee records providing staff training and [...]
A housekeeper, sometimes known as a housekeeping manager, is responsible for organising the staff in a hotel to make sure that all the rooms are kept clean, tidy and welcoming. They supervise staff in the department and encourage effective teamwork. A big part of the role is to draw up shift rotas and allocate daily cleaning duties for the [...]
Hotel receptionists make guests feel welcome, deal with room bookings and cancellations, and handle requests in an efficient and professional way. Their duties usually include: dealing with reservations and cancellations by phone, e-mail, letter, fax or in person checking guests in, allocating rooms and handing out keys checking guests out, preparing bills and taking payment [...]
Health service managers are responsible for making sure the hospital, or health organisation that employs them, runs efficiently and effectively. This includes making best use of the facilities, finance and employees available, to ensure the best possible service is provided to patients and other users. Managers may specialise in certain areas of work such as personnel, [...]
Health records clerks keep patients’ records up to date and make sure that the records are available to medical staff when they need them. Their duties may include: finding patient records and checking that the records are correct creating new records and updating existing ones by hand or by computer filing records away forwarding test [...]
Health and safety advisers are responsible for maintaining and improving health and safety in the workplace. They make sure that organisations have an effective health and safety policy, and that companies and workers follow health and safety laws and guidelines. Depending on the type of organisation they work for, they may advise on fire regulations, noise, safe [...]
