The Security Service’s main responsibility is to protect national security and the economic well-being of the country, and to support the police and other law enforcement agencies in their work against serious crime. Main areas of work for Security Service personnel include: anti-terrorism (national and international); anti-espionage; serious crime prevention; and counter-proliferation – the disruption [...]
Secretaries provide administrative support to one or more people in an organisation. Their duties and responsibilities will vary according to the type of company they work in, but may include: word processing or typing letters and other documents updating records using computer database and spreadsheet software answering the telephone and dealing with enquiries making appointments [...]
School secretaries or administrators provide administrative support in schools. They have a wide range of duties, which may include: typing and word processing letters, reports and other documents dealing with incoming and outgoing post printing and photocopying greeting visitors at reception, answering the phone and passing on messages filing and keeping clerical and computerised records of pupils and [...]
Reprographic assistants, sometimes known as print room operators, copy and bind a range of printed materials in bulk, using photocopying and/or offset litho printing equipment. They handle a variety of items including manuals, brochures, leaflets and documents. Once they receive the job requirements from a customer, they set up the reprographic equipment to make bulk copies. They must take into account timescales, format, number of [...]
Registrars collect and record the details of all births, stillbirths, deaths, marriages and civil partnerships in their area. They may also perform marriage and civil partnership ceremonies at register offices and other venues. Their main duties include: interviewing parents and relatives after a birth or a death filling in computer and paper records and issuing birth or death certificates informing the [...]
Recruitment consultants help companies to employ suitable staff. Depending on the type of agency they work for, recruitment consultants could deal with permanent or temporary work, and all levels of jobs from junior to managerial. Their work involves: dealing with employer clients – finding out about their recruitment needs, taking vacancy details and negotiating fees ‘cold calling’ – contacting businesses [...]
Receptionists deal with members of the public, which may include clients, visitors or patients. They provide information, answer queries, and direct visitors to the correct person or department. The work of a medical or dental receptionist will often involve: organising appointments and bookings taking payments keeping the reception area tidy organising reading material providing refreshments. Receptionists need to be aware [...]
Quality control technicians, also known as quality assurance technicians, work across the manufacturing, commercial and public sectors, and are responsible for carrying out checks on products and processes to ensure they meet predetermined national and international quality standards, for example, ISO 9000. Their work also includes putting in quality management systems to continually improve the [...]
Purchasing managers buy in equipment, goods and services for all kinds of companies and organisations. This can be anything from buying the stock to be sold, to the equipment, furniture and cleaning services used by the company. They compare and check costs, quality and service to make sure that they get the best deal. Their duties can include: deciding [...]
Customer service advisers provide a wide range of services offered at main post offices. They may sometimes be known as post office counter clerks, or counter sales assistants. Their duties include: selling stamps and dealing with letters and parcels payment of pensions and benefits banking and savings services accepting bill payments dealing with vehicle registrations and issuing [...]
